Frequently asked questions

What is Bitvia?

Bitvia is an AI-powered crypto investing platform owned and operated by Fortex Technologies Inc. The Bitvia app serves as a smart gateway that allows users to participate in our automated investment ecosystem. Users deposit, earn daily ROI, receive rewards, and grow their network — all through our app, while the platform handles strategy and execution.

How does Bitvia generate returns?

Bitvia’s AI algorithms continuously scan opportunities across decentralized (DEX) and centralized (CEX) exchanges. Our system executes high-frequency micro-strategies within milliseconds to identify optimal positions, manage risk, and book profits efficiently. These earnings allow us to deliver stable, predictable ROI to users.

Is Bitvia safe to use?

Yes. Bitvia integrates:

• End-to-end encrypted infrastructure

• Military-grade AI security layers

• Multi-tier fraud protection

• Secure APIs protected by enterprise-grade providers

• GDPR-aligned data practices

Users maintain 100% control over their funds until they choose to invest.

What are the daily ROI plans offered by Bitvia?

Bitvia offers multiple customizable investment plans with varying durations and daily ROI percentages. Each plan includes:

• Minimum and maximum investment limits

• Daily ROI credited automatically

• Principal returned upon completion

Details can be found in the “Our Investment Plans'' section of the app and website.

Can I withdraw my funds anytime?

Yes. Users can withdraw Main Wallet funds at any time, without restrictions.
Referral Wallet withdrawals require an active investment, encouraging consistent engagement and balanced growth.

How does the referral system work?

Bitvia allows users to earn commissions up to 50 levels deep. When anyone in your team earns daily ROI, you receive a percentage based on your level relationship with them. Referral income is credited to your Referral Wallet every day as passive income.

What are Bitvia Rewards?

Bitvia has a 7-tier reward system:
Bronze, Silver, Gold, Platinum, Diamond, Master, and Ace
Each reward requires completing five criteria:

• Self investment

• Direct referrals

• Direct referral investment

• Total team size

• Total team investment

Once claimed, the reward amount is instantly credited.

How do I contact support if I face issues?

You can reach us through the Contact Us page, in-app support, or via our official social channels. Our support team is available to assist with deposits, withdrawals, technical issues, or account-related queries

You can also directly email us at support@bitvia.org for faster help..